Overall I was happy with the clean. However, I've asked Vera explicitly not to move the plants. I've explained this in person and she confirmed that she understood. It's furthermore mentioned on my checklist and I even have a written note near the plants as a reminder. Vera nevertheless clearly moved all the plants around. (There's no matching issue category for this in the drop-down menu.)
The cleaning was really thorough and Olivia was really friendly and easy to communicate with. A great experience.
Really lovely and accommodating when I didn’t leave my key - always does a fantastic job of cleaning! Thank you!
...Or add items to customise your checklist to your home!
We are a team of people passionate about bringing high quality, affordable home (and office) cleaning services to customers across Australia. We started in 2014 and we have grown in leaps and bounds since then. We now provide regular house cleaning services to more than 1,000 households and are the highest-rated cleaning service on Google. We are always looking to improve so please don’t hesitate to say reach out and say hi!
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Can I get a once off clean?
No, our service is a regular weekly or fortnightly cleaning service. If your circumstances change, just let us know 48 hours before your next clean and we'll cancel one or all future bookings.
Who will be my cleaner?
Your cleaner is chosen from one of our top rated, 11-step verified crew members in your area. All are experienced and fully insured. Head to our crew pages to see local crew and their customer reviews.
Do you do Airbnb or end-of-lease cleans?
Currently, we only offer weekly or fortnightly regular cleans. We can do once-off cleans but they are only available for our regular customers.
Still have questions? Click on the chat box to talk to us.