Marcela did an amazing job as always. Would recommend to anyone
The clean overall was very good there were just a couple of minor issues which I thought were worth raising. The soap sum in the shower wasn't cleaned (and we have a product purchased just for this purpose) and so I had to clean this when I got home (as it also wasn't done during the previous clean so it was starting to build up). The inside of the toilet also was not cleaned (and it wasn't the previous clean either), but when I went to look for the toilet cleaner I noticed that we seemed to have run out (the bottle was no longer there so I assume was thrown out when empty by a previous cleaner). If a cleaner uses the last of a product it would be helpful if they left us a note to let us know that we have run out of a certain product. Otherwise, I see a certain area which hasn't been cleaned and I assume that they have missed it, rather than the real reason which is them not cleaning it because the product has run out (which I appreciate is not their fault). I don't use the products so I hardly ever check them so it would help if the person using them could inform us if we need to replace something so they can complete the clean. It would also assist if they threw out the bottle once it is empty as I have had other cleaners leave empty bottles in there so then when I do check, I see that the bottle is still there so I assume it still has product in it. Thanks!
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We are a team of people passionate about bringing high quality, affordable home (and office) cleaning services to customers across Australia. We started in 2014 and we have grown in leaps and bounds since then. We now provide regular house cleaning services to more than 1,000 households and are the highest-rated cleaning service on Google. We are always looking to improve so please don’t hesitate to say reach out and say hi!
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Can I get a once off clean?
No, our service is a regular weekly or fortnightly cleaning service. If your circumstances change, just let us know 48 hours before your next clean and we'll cancel one or all future bookings.
Who will be my cleaner?
Your cleaner is chosen from one of our top rated, 11-step verified crew members in your area. All are experienced and fully insured. Head to our crew pages to see local crew and their customer reviews.
Do you do Airbnb or end-of-lease cleans?
Currently, we only offer weekly or fortnightly regular cleans. We can do once-off cleans but they are only available for our regular customers.
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